Terms and Conditions

for the use of VipUp by online shops (version entwurf-2026-11)

Draft, not a legal text. This version has not yet been legally reviewed and is not in force.

1. Who may use VipUp

VipUp is offered exclusively to businesses that operate an online shop. Consumers cannot create an account.

2. What VipUp does

On behalf of the shop, VipUp checks publicly available details about people who have placed an order with the shop. Every check requires a specific reason and reference (an order). There is no open people search.

3. Obligations of the shop

The shop mentions the check in its privacy policy, enters into the Data Processing Agreement, and uses results solely to look after its customers. Any objections received are added to the shop’s blocklist.

4. Credits

Each check costs credits. New accounts receive starter credits. Credit packs are purchased in the account; prices are shown net of VAT. Credits remain valid for 12 months.

5. Termination and deletion

You can delete your account at any time in settings. Deleting the account permanently removes all checks, settings and connections.